Careers San Diego

Help Desk Technician

Put your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.

With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development and personal advancement of each and every employee. We work hard to promote a positive, vibrant culture built on teamwork and inclusion. And we want you to be an integral part of improving company capabilities and training the team. 

Help Desk Technician responsibilities include:

  • Maintain computer hardware of on-prem and hybrid network users;
  • Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs;
  • Respond to the needs and questions of network users concerning their access to Citrix applications (RDS, Sharefile, etc.);
  • Maintain backup of all files, security, and rights;
  • Install and update software applications as required;
  • Establish and maintain network users, user environment, directories, and security;
  • Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS and iOS devices;
  • Perform software image updates and installation of desktop and laptop systems utilizing Windows deployment tools and Prism Deploy tool;
  • User account administration including setup, rights, email distribution and security groups;
  • Remote troubleshooting with terminal services, Labtech and other remote management software;
  • Setup and breakdown Audio/Video equipment including, but not limited to, laptops, projectors and screens;
  • Pay range: $21.64 – $24.04 per hour (depends on experience).

We provide support in a friendly, team-oriented environment that allows for immediate responsibility and growth potential. Pay ranges are provided in compliance with SB1162, California’s pay transparency law; actual pay may vary based on a variety of factors, including education, applicable experience, etc. Come join our team and you will have the opportunity to work with a dynamic and talented group of professionals!

The Klinedinst environment includes:

  • Supportive team-based law firm, with excellent support staff
  • Opportunities to grow personally and professionally
  • Opportunities to work on complex cases with significant responsibilities and client interaction
  • Open, honest, and transparent communication within the firm
  • Merit-based compensation
  • This job requires regular attendance to the office for the first 180 days, though as a dynamic culture we embrace opportunities for remote working arrangements when eligible

Please submit your resume today. Recruiters need not apply.

Benefits of a Career at Klinedinst

At Klinedinst, we believe in a fun, yet professional and friendly culture with focus on both the individual and the team. Members of the Klinedinst team have proficiency with Microsoft Office, iManage, and a variety of other software packages. In addition, we have a competitive salary and benefit package, including:

  • Multiple Medical and Dental Insurance Options
    • Health Savings Account with employer contribution for those who elect an eligible medical plan
  • Employer sponsored Life Insurance with a voluntary buy up option
  • Employer sponsored Long Term Disability Insurance with a voluntary buy up option
  • Medical and Dependent Care Flexible Spending Accounts (125 Cafeteria Plan)
  • 401(k) Plan with discretionary employer match
  • Vision Reimbursement Plan*
  • Employer paid parking or transportation reimbursement*
  • Employee Assistance Program (EAP)
  • Health Advocate
  • Training and career development including MCLE, membership dues for professional associations and approved seminar related expenses
  • Mobile phone reimbursement*
  • Discounts on a variety of merchandise and services including Dell Computers, Financial Services, and Verizon and AT&T wireless services
  • Employer sponsored social events
  • Pet Insurance
  • Wellness program
  • Referral program
  • Parental Leave

* Benefit levels may be capped and/or based on our internal policy and employee classification

Due to the high volume of applications, only applicants to be interviewed will be contacted. Recruiters and other third parties need not apply.

KLINEDINST PC is an Equal Employment Opportunity Employer, and we will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. KLINEDINST PC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about our E-Verify Participation and the Right to Work.